Privacy Policy Ten Electrical Service Website: https://tenelectricalservice.com.au Location: Perth, Western Australia

1. Introduction Ten Electrical

Service respects your privacy and is committed to protecting your personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs). This Privacy Policy explains how we collect, use, disclose, store and protect your personal information when you visit our website or contact us. By using this website, you agree to the terms of this Privacy Policy.

2. What Personal Information We Collect

We may collect personal information that you voluntarily provide, including:

• Name
• Phone number
• Email address
• Property address or service location
• Details about your electrical enquiry or project
• Any information you provide via contact forms, email or phone

We may also automatically collect technical information such as:

• IP address Browser type and device information
• Pages visited on our website
• Date and time of visits
• Referral website

This information helps us improve website performance and user experience.

3. How We Collect Your Information

We collect information when you:

• Submit a contact form
• Request a quote or book a service
• Call, email or message us
• Interact with our website through cookies and analytics tools

We only collect information that is reasonably necessary for our business functions.

4. Why We Collect and Use Your Information

We collect personal information to:

• Respond to enquiries and provide quotes
• Deliver electrical services
• Communicate with you about your booking or job
• Improve our website and services
• Maintain business records and comply with legal obligations
• Marketing (only where permitted by law)

We do not sell your personal information to third parties.

5. Cookies and Website Tracking

Our website uses cookies and similar technologies to improve your browsing experience. Cookies are small files stored on your device that help us understand how visitors use our site.

We use cookies to:

• Remember user preferences
• Improve website performance
• Analyse website traffic
• Support marketing and advertising

You can disable cookies in your browser settings. Doing so may affect website functionality.

6. Google Analytics & Tracking Technologies

We use the following tools:

Google Analytics

We use Google Analytics to understand how visitors use our website. This may include:

• Pages visited
• Time spent on pages
• Device and browser type
• General geographic location

Google Analytics collects anonymous data and does not identify individual users. You can learn how Google uses data here: https://policies.google.com/privacy You can opt out of Google Analytics tracking here: https://tools.google.com/dlpage/gaoptout

Google Search Console

We use Google Search Console to monitor website performance in Google search results. This helps us improve search visibility and website functionality. No personally identifiable information is collected through this tool.

7. Disclosure of Personal Information

We may disclose your personal information to trusted third parties where necessary, including: IT and website service providers Business software providers Legal or regulatory authorities where required by law All third parties are required to keep your information secure and confidential.

8. Data Storage and Security

We take reasonable steps to protect your personal information from:

• Misuse
• Loss
• Unauthorised access
• Modification or disclosure

However, no online transmission is ever completely secure. By using our website, you acknowledge this risk.

9. Accessing or Updating Your Information

You may request access to or correction of your personal information at any time. To do so, please contact us using the details below. We will respond within a reasonable timeframe.

10. Marketing Communications

We may contact you regarding services you have enquired about or booked. We will only send marketing communications where permitted by law. You can opt out at any time by contacting us.

11. Third-Party Websites

Our website may contain links to external websites. We are not responsible for the privacy practices of those websites. We recommend reviewing their privacy policies separately.

12. Changes to This Policy

We may update this Privacy Policy from time to time. Updates will be published on this page with a revised date.

13. Contact Us

If you have any questions about this Privacy Policy or how your information is handled, please contact:

Ten Electrical Service Perth, Western Australia

Email: tenelectrical10@outlook.com Phone: 0490 030 064

Last updated: 17th February 2026